Repel Ray Pro FAQs

 

How long will it take for my order to arrive?

This is an American-owned business that doesn't believe it should take 45 days to receive your product from China. Orders are sent from our New Jersey warehouse via USPS, FedEx, UPS, or DHL for international customers depending on speed and efficiency of delivery. Product will be shipped within 48 business hours. Please allow between 5-7 days for standard delivery. You will be emailed a tracking link after your order is shipped. Thank you for your purchase!

How does the money back guarantee work?

Simply return your product and we'll give you a refund for 30 days.

How does this mosquito repellent device work?

The device operates by emitting a vaporized repellent that creates a protective barrier against mosquitoes. This repellent, often containing allethrin, is heated within the device to disperse into the air, creating a zone of protection.

What type of repellent is used in this product?

The repellent used is typically a synthetic version of a naturally occurring insecticide like citronella. It is designed to effectively repel mosquitoes without posing significant risks to humans or animals when used correctly.

Is it safe to use around children and pets?

This product is generally safe for use around pets and children. However, it's recommended to keep pets and children away from the immediate area of operation to prevent accidental contact with the repellent.

How large of an area does the device protect?

The coverage area can vary depending on factors such as wind speed and direction, but typically, a single device can provide protection within a 15 to 20-foot radius.

Can the device be used in rainy or windy conditions?

The effectiveness of the device can be compromised in heavy rain or strong winds. It's recommended to use the device in sheltered areas or consider alternative mosquito control methods during adverse weather conditions.

How often do I need to replace the fuel cartridge?

The frequency of fuel cartridge replacement depends on usage. On average, a fuel cartridge lasts for about 12 to 48 hours of continuous use.

Is this product effective against other insects besides mosquitoes?

While primarily designed to repel mosquitoes, some users report effectiveness against other flying insects such as flies and gnats. However, results may vary, and the product is not specifically targeted towards these insects.

Can I use this product in conjunction with other mosquito control methods?

Yes, this product can be used alongside other mosquito control methods such as insect repellent sprays or citronella candles for enhanced protection against mosquitoes. However, it's essential to avoid overuse and follow all safety precautions.